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Reports summarize records created by normal operations. They should not become a parallel source of truth. If a report looks wrong, correct the underlying item, lot, movement, run, order, document, or mapping.

Reports and exports

Report hygiene

  • Correct the underlying source record instead of editing exported output.
  • Keep generated files attached to the related report or export job when they must be retained.
  • Use report review to find workflow gaps, such as missing costs, expired stock, unmapped customers, unresolved sync issues, or import failures.
  • Re-run exports after source records are corrected.

Job statuses

Founder/admin retry actions are for failed or canceled jobs. Do not retry without understanding the failure message. See Common errors. Related pages: Traceability, QuickBooks setup, QuickBooks handoff, FAQ.